Delivery and Return

Delivery

We offer express delivery options from our courier partners and affiliates to receive the Products purchased on our Site.

• Product is delivered within 2-3 working days in most parts of Sri Lanka
• Delivery is from Tuesday to Sunday.
• During public holidays, deliveries might be delayed.

Delivery charges apply to the following:

• Delivery Fee of Rs. 300 applicalbe for Orders below Rs. 5000
• We provide free shipping for all orders above Rs. 5000

Returns & Refunds

To be eligible for a return on items purchased online via www.pawstreet.lk the following conditions must be met:

• Any item purchased up to 7 days from the day of delivery.
• Product must be unused and in the same condition that you received it, complete with its original packaging, and accompanied by an original receipt.
• Once the return request has been initiated, the customer must hand over the item to the carrier on the agreed date.
• Return is not applicable for certain products such as Gift Cards and certain gift items. 
• Refunds will be issued as store credit, which can be applied towards future purchases on www.pawstreet.lk